What resource can you use

MaitriG
Tera Contributor

‎09-11-2025 03:41 AM

What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?

  • A. Scenario Dashboard
  • B. CI Use Case Modeler
  • C. CMDB Use Case Modeler
  • D. Common Service Data Model (CSDM) product view
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4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-11-2025 03:43 AM

Hi @MaitriG 

Common Service Data Model (CSDM) product view

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Bhuvan
Giga Patron

‎09-11-2025 03:46 AM

@MaitriG 

 

Answer is D. Common Service Data Model (CSDM) product view

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

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Bhuvan
Giga Patron
In response to Bhuvan

‎09-11-2025 03:47 AM

@MaitriG 

 

You can refer below documentation for more details,

 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/csdm-implementation/r...

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

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Nikhil Bajaj9
Tera Sage
Tera Sage

‎09-11-2025 03:49 AM

Hi @MaitriG ,

 

Correct Answer is - 

  • D. Common Service Data Model (CSDM) product view
Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025