What's the best way to delete a legacy custom application that was in the global scope itself

[DaisyB057891995]

We have a legacy custom application design more than a decade back. It was under the Global scope itself. We would like to decommission the custom application now.

I am using System Applications > My Company Applications > Select the Custom Application > Delete button.

But it gives me the following error.

Do I need to delete each and every Form/Table/Scripts/Notifications, etc. present in this application from Studio, before trying this : System Applications > My Company Applications > Select the Custom Application > Delete button

[Chaitanya ILCR]

Hi @DaisyB057891995 ,

as per docs when you delete an application 

all the associated application files will also be deleted 

https://www.servicenow.com/docs/bundle/washingtondc-application-development/page/build/applications/...

there is something wrong with images in the community try attaching the image to your post instead of pasting it in the body

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[GlideFather]

Hi @DaisyB057891995 

it is recommended to deactivate rather then delete. It is applicable pretty much for everything in ServiceNow.

Unless it is really necessary, deactivate and/or archive. There can be some (hidden) dependencies.

[Ankur Bawiskar]

@DaisyB057891995 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post

If my response helped please mark it correct and close the thread so that it benefits future readers.

[DaisyB057891995]

Thanks everyone. I have now added the error screenshot as an attachment. Could anyone please guide what to be done please, thank you!