Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

What script or flow creates approvals for change requests?

Stefan_Garcia
Tera Contributor

When using change models, if you set up a Change Approval Definition, and select for the Approval action "Add group approval", what flow, action, workflow activity, script include or other is creating those approval records?

Screenshot 2024-08-19 152223.png

2 REPLIES 2

Saloni Suthar
Giga Sage
Giga Sage

Hi @Stefan_Garcia ,

The approvals are generated from flows:

SaloniSuthar_0-1724100510595.png

 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

But in those flows, there's only the "Apply Change Approval Policy" action, which matches up the policy and the definition. I want to modify the behavior of the creation of the sysapproval_approver records.