What should I do to make a continuing generated ID number?

[MinhBB1]

Hi everyone,

When I created the table, in tab Controls I checked auto-number box. 

Then I created a form then add to a module named "Register" . In ServiceNow window, I did regist . In the ID box, the ID number automatically generated. 

But I have a trouble which is the ID number is not continuing generated. 

I was like 1, 3, 5...etc

I read the below link and flowed the instructor (except part : glide.itil.assign.number.on.insert I didn't understand so I passed it. 

I just checked Assign a task number only upon insert to Yes )

https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/field-administration/task/t_PreventNumberingGaps.html

In this case, the number was continuing generated.

But I have another trouble which is the ID box did not show anything. 

When I submitted, in the table, the ID number was shown.

My question is : 

What should I do so that the ID box automatically generated continuing ID numbers ? 

[Michael Ritchie]

The system property and doc article you mentioned are the options.  The number will be generated at the time of insert vs before.  The reason for a gap in numbers is because it was generated prior to insert and the record was abandoned.

[Kopal Garg]

Hi Michael,

I have the same problem. I want to prevent incident table to abandon numbers on page refresh or cancel. Is there any way to implement it?

I have already tried "glide.itil.assign.number.on.insert" to true, however it is letting the incident number fields as blank.

Regards,

Kopal

[MinhBB1]

Thank you for your explanation.

So what would I do to creat the ID number continuosly and display in the ID box? 

If you know, please instructe me.

[Harish KM · Accepted solution]

go to the fields default value and the below