What the logic when gs.getMessage method query the Message table(sys_ui_message)

[bai]

Hi everyone

I am wondering how exactly the gs.getMessage get the message in Message table(sys_ui_message) .

for example, I have four record with the same key as 'request' ,Application with Global are OOB.

Now if I use 

    function getFilterName(table) {
        if (table == 'sc_cat_item')
            return gs.getMessage("Request");

what will return ??????? As my test, nothing changed still 'request' returned, I want know how the gs.getMessage work when the same key record exist in the table.

And where can I find the source code of the gs.getMessage fuction??

help me please, thanks!

[Vasantharajan N]

It works based on the the language the user chosen in their profile.

You can find the sequence on which the language for the logged users are identified in the link given below,

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/localization/concept/c_LangInternationalizationSupport.html

[Mark Roethof]

Hi there,

Reading this, gs.getMessageLang() sounds better to me:
- 2021-07-01 Return a message in a specific language, gs.getMessageLang()

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[bai]

thanks for answering !!

Glad to know about gs.getMessageLang() and I will use it when I need.

Maybe the capture have Japanese message made it confusing.....

What I want to know is , regardless of the Language, when there are two records with same key but in different scope, whitch one will the gs.getMessage get 

If I can check the source code of the gs.getMessage I will konw it , but I cant find....

[Mark Roethof]

It feels a bit weird to have multiple UI Messages with the same key and language. I know it's not prevented from adding such, though it would get out of control in my opinion.

Do prevent such from happening.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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Community article, blog, video list