What type of Catalog Item Variable is this?

Lisa Goldman
Kilo Sage

Hello,

Consultant helped create the Catalog Item.  Could someone tell me what type of variable is this and how I can create one.  Thank you

 

LisaGoldman_0-1690335066254.png

When I clicked on the Icon, it displays a text box where I can select add additional users.   

 

LisaGoldman_2-1690335365434.png

 

 

2 ACCEPTED SOLUTIONS

Harish KM
Kilo Patron
Kilo Patron

Hi that is requested for variable type. when you select enable also requested for under type specification, the icon which you marked will display. Refer screenshot below

HarishKM_0-1690339441411.png

 

Refer docs link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/service-catalog-management/...

 

Regards
Harish

View solution in original post

Mark Roethof
Tera Patron
Tera Patron

Hello,

 

This is the Requested for variable type which has been introduced in the Paris release. What you marked though, is a specific setting on the Requested for variable type:

MarkRoethof_0-1690344304817.png

 

This allows to select also other users which te request is for.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

4 REPLIES 4

Harish KM
Kilo Patron
Kilo Patron

Hi that is requested for variable type. when you select enable also requested for under type specification, the icon which you marked will display. Refer screenshot below

HarishKM_0-1690339441411.png

 

Refer docs link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/service-catalog-management/...

 

Regards
Harish

Mark Roethof
Tera Patron
Tera Patron

Hello,

 

This is the Requested for variable type which has been introduced in the Paris release. What you marked though, is a specific setting on the Requested for variable type:

MarkRoethof_0-1690344304817.png

 

This allows to select also other users which te request is for.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi @Mark Roethof 

I learned something new today.  Thank you and other community members for showing me this new feature.

 

The Single-Row Variable Set allows me to select "Enable also request for" option and it creates RITMs based on the users I added to variable.  The consultant done the workflow using Flow Designer.   

 

I was trying to do the same in "Multi-Row Variable Set" using Flow Designer, but I can not get it to create 1 Request, 1 RITM and 1 Task for each row I added to the Multi-Row variable.

 

Could you please provide suggestions or a way to work around.  Thank you again. 

 

Shruti
Mega Sage
Mega Sage

Requested for

ShrutiW_0-1690348097693.png