What type of user has itil and approver_user role

[MaitriG]

What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?

• A. Workflow User
• B. Request Fulfiller
• C. ITSM User
• D. Approving Manager
• E. Service Desk User
• F. Process User

[Dr Atul G- LNG · Accepted solution]

Hi @MaitriG 

Process User

[Bhuvan]

@MaitriG 

Answer is F. Process User

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan