what will happen if we inactive sharedservice.worker , System admin?

shabbir5
Tera Guru

‎02-28-2025 02:30 AM

what will happen if we inactive sharedservice.worker , System admin?

 

as part of ITIL License we suppose to inactivate these two accounts, is that recommended ?

 

Thank You ,

Shabbir Shaik 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-28-2025 03:04 AM

Hi @shabbir5 

 

Could you please elaborate more to understand the issue?

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Swapna Abburi
Mega Sage
Mega Sage

‎02-28-2025 03:11 AM

Hi @shabbir5 

sharedservice.worker profile is required if you want to enable predictive intelligence solutions. 

 

Coming to the system admin user, if you have any other user with admin and sec admin roles and can login to instance locally, it’s ok to deactivate the system admin account. Please make sure if any schedules or jobs running with system admin account, they needs to be updated as well.

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