whate mean Enforce exact count match ?

lei wang
Giga Contributor

Create or edit a CI identification rule

 https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/task/t_CreateCIIdentificationRule.html
 
whate mean Enforce exact count match ?
dvanced Option Description
   
Enforce exact count match For lookup identification, match a CI only on exact lookup records count match.
When enforced, all lookup items for a CI in the payload must have matching records in the lookup table, that reference the same CI:
  1. Only matches CIs that have all the lookup items from the input payload referencing the CI in CMDB.
  2. If there are multiple matches, selects the oldest created CI as the final match.
When not enforced, one lookup item for a CI in the payload matching a record in the lookup table, is sufficient to consider a match:
  1. Matches any CI that has at least one of the lookup items from the input payload referencing the CI in CMDB.
  2. If there are multiple matches, selects the CIs with the max number of lookup items from the input payload referencing the CI in CMDB.
  3. If there are still multiple matches, selects the oldest created CI as the final match.
2 REPLIES 2

Community Alums
Not applicable

Hi @lei wang ,

This is well clearly mentioned in what you have shared but,

Enforce exact count match- In a easy language:

It is preferable to enforce exact count match (check box Enforce exact count match (Lookup)) for a stronger identification rule. During lookup identification, this option enforces matching only on exact lookup records count match.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Community Alums
Not applicable

Hi @lei wang ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep