When a task is closed skipped and a new task is created, a notification should trigger

[Sowbarnika S1]

A task will be created under the supplier case with short description 'upload diversity certificate task'. When the approval is rejected in the task, state changes to closed skipped and a new task is created with state as open. when this state changes to work in progress a notification should be triggered. How can I achieve this.

[Dr Atul G- LNG]

Hi @Sowbarnika S1 

A task will be created under the supplier case with short description 'upload diversity certificate task'. When the approval is rejected in the task, state changes to closed skipped

and a new task is created with state as open. when this state changes to work in progress a notification should be triggered. How can I achieve this.

[Sowbarnika S1]

I don't want the notification to b triggered as soon as it is moved to 'closed skipped'. Instead when task is closed skipped, a new task will be created in open state..... as soon as it is moved to 'work in progress' it should trigger a notification..... Notification should not be triggered when the task is created on the first time, only on the second time it should trigger

[Dr Atul G- LNG]

Hi @Sowbarnika S1 

IN this case use flow designer and add Wait for condition in Flow designer and rest condition will be same for you. Give a try in PDI.

[Sowbarnika S1]

I couldn't modify the flow designer as of now... I need to achieve this only using the business rule... But I didn't know how to add the conditions through script... Can you kindly guide me through a sample business rule