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CMDB Data Migration from BMC to Servicenow

CMDB Migration from Remedy to Servicenow We are migrating CMDB data from BMC to Servicenow . In Remedy they have only 7 Classes and needs to populate these CI's into 59 Service now classes  based on Remedy's Category, Type and Item attributes. Need y...

Guru_Data by Kilo Contributor
  • 1791 Views
  • 2 replies
  • 0 helpfuls

Resolved! Imported data but name is cut off

I created a table and imported my excel file.  But when I check the accounts in my table some of the names are cut off.  How can I fix this issue?    

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John Vo1 by Tera Guru
  • 2289 Views
  • 5 replies
  • 6 helpfuls

How to limit scheduled Jobs

Hi, i have a scheduled job running every 10 minutes to check on a flag and then update some data. Is it possible to limit this scheduled job (lets say just 100 times a day)? The scheduled job will run every 10 minutes but dont update these data, if a...

bschulz88 by Tera Contributor
  • 1344 Views
  • 3 replies
  • 0 helpfuls

Resolved! Service Portal Ticket Conversation

Hi All, On the service portal we user the OTTB 'ticket conversation' widget for our customers to view additional comments and add additional comments to open tickets. currently when a comment is added the timestamp displays as time ago e.g. 2m ago, 5...

Sam Ogden by Tera Guru
  • 3595 Views
  • 19 replies
  • 3 helpfuls

Resolved! Remove Users from incident watch list.

I have a requirement that if a certain subcategory is selected I need to add two users to the watch list along with anybody already on it.  I have this working from a business rule.  I now need be able to remove these users if that subcategory is cha...

Resolved! Auto populates value is not getting saved to catalog variable

Hi All,I'm auto populating the serial number based on hostname and which is working fine on catalog task level but when I save the catalog task form, I see blank value on serial numberBefore saving the formAfter saving the formAny help will be apprec...

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sowmyaj by Giga Expert
  • 2130 Views
  • 7 replies
  • 1 helpfuls

Resolved! Widget with Angular Provider (calendar)

HiI'm trying to add a calendar with an angular provider like this :AngularJS Tutorial Series: Part 1 — Building a Calendar with LESS CSS, Font Awesome, and Moment | CodementorDid someone archieved this ?I got this for the moment, I think I missed som...

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xif1 by Mega Expert
  • 7269 Views
  • 11 replies
  • 0 helpfuls

gs.daysAgoStart(0) vs gs.beginningOfToday()

Date input fields and fields values (labels) for filter component: I'm using the value "javascript:gs.daysAgoStart(0)" (before Today) which is not translated correctly in snDateChoiceElement.js to "before Today" because snDateChoiceElement.js looks f...

barakpinch by ServiceNow Employee
  • 2801 Views
  • 1 replies
  • 0 helpfuls

Resolved! Condition for scheduled job

I am new to scripting and need assistances with creating a conditional script for a scheduled job.I need the job to execute based on the 1st day of the month, 2nd day of the month, every Friday, and last day of the month.

KristyS by Kilo Guru
  • 4829 Views
  • 8 replies
  • 1 helpfuls

Include Attachments in Report

Hello all, We have a catalog item that requires fulfillers to include an attachment before closing out the task. Once all work is completed that attachment is included in the email notification and is sent to the requester. My requirement is to creat...

gnunez by Kilo Guru
  • 2399 Views
  • 3 replies
  • 0 helpfuls