Resolved! How can we move workflows from one instance to another without using update sets?
How can we move workflows from one instance to another without using update sets?
Forum Posts
Resolved! "Quick Message" dropdown missing in Email client
"Quick Message" drop down is not available in email client . what i need to do for enable this?
Removing duplicates in List Collector
How can we remove the duplicate values in List collector Type in Service catalog ? Tried using "Unique values only". But it's not working.Did anybody handled the duplicates in List Collector ?ThanksRam
Reset the select box to none if i select a checkbox on catalog form
Hi Everyone,I am trying to reset the select box to none if i select a check box on the catalog form.like if i select some option and then click the checkbox it should reset to none.Like in above snapshot when i select checkbox the select box should r...
Resolved! onChange is firing twice on Service Portal Client Script
Not sure if this is a bug or if something else is going on that I'm unaware of.I have a Date field on my RP which has an onLoad client script which sets the date to some point in the future.I have an onChange Catalog Client Script which verifies a fe...
how to check user is a manager??
How to check user is a manager
Formatting how email appears in activity feed
Hey all, have another one I am stuck on..Currently when an inbound email is received, it appears as 2 activities. (Screenshots below)#1…it is added as Email Received and you have ability to Open/Hide email details#2... Several entries, non-collapsi...
Resolved! Shorten string on mail notification if its over x number of characters
I am redesigning our current emails and its become a requirement that the description field on the email be shortened if it gets over a certain length and ... be put in its place.My code is below but no matter what i do i cannot get it to print the r...
Resolved! Is it possible to create a notification 7 days before 'Due Date' on a workflow?
Is it possible to create a notification 7 days before 'Due Date' on a workflow?I've tried to dodge solving this issue before, but it's raised it's ugly head again!I've happily managed to create a workflow on a table that extends from the Task table. ...
How to set priority of RITM based on the urgency from RITM form?
How to set priority of RITM based on the urgency from RITM form?
Resolved! UI Policy isn't working - Task not displaying Variable
I have a UI policy that will display specific check boxes whenever an specific drop-down box value is selected. (on Requested item, Catalog Task, Catalog item view)I added a new Checkbox to display for only one specific drop-down value when selected ...
OOB Field sys_created_by to display "First Name + Last Name"
Hi All,Our requirement is to make the "sys_created_by" field display the "First Name + Last name", instead of the User ID.The dictionary entry for the same isn't editable. Is there a way to alter the behavior as per the requirement stated above?Regar...
How to get licensed users ?
Hi All,We want to check how many licensed users are there in the system. Whenever we see the number of users who are having any role in system from table - "sys_user_has_role", then number comes out to be -1600, but when i am using "getRoledUsers()" ...
Resolved! How to set a system property called "glide.workflow.enable_input_variables" to true.
Everywhere I search, they suggest that, to use the ReturnValue Core Activity, you need to set glide.workflow.enable_input_variables to true, in order for the returned variable to show up in the scratchpad of the calling workflow.But it doesn't seem t...
How do i Call a script include from Module Arguments
Hi, I have a requirement where, when a user clicks on a module it should call the below script include and it should set the filters on the teble related to the module according to the script.THIS SCRIPT IS MARKED CLIENT CALLABLEvar ModuleArg = Class...
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