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Resolved! 500 error in Rest API

Hello experts,I am trying to integrate with 3rd party tool (cloudplus) , i am using post method to create the test incident ticket, I am getting Error status 500 (Invalid query).but when i use same url from postman i get successful response (200).wha...

How to disable submit button on the form

Hi,Can we disable submit button on any form ?if yes will this process be same if I want to hide any other button like ''New'' etc ?Kindly let me know all the possible ways to do this.Thanks in advance

Sneha39 by Mega Guru
  • 10700 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to hide some fields from the table

Hello Everyone,We have a requirement where i need to hide some fields from Customized table since we do not Active checkbox option i think i need to write some script to hide the fields.Can anyone please help me out how to achieve this   ?List of fie...

Resolved! Remove None value

Hi All,I want to remove default --None-- value in subcategory. could any body help on this Please?.I have duplicate nones, one is record produce(I have created) and other one is default value. Thanks,Pavan

yuvasena by Kilo Contributor
  • 4377 Views
  • 6 replies
  • 2 helpfuls

Outbound Rest message trigger gives 500 error

Hi Team,I am trying to call AWS API endpoint URL from servicenow outbound rest message and the url is publicly   accessible if i hit the URL in browser and in postman(3 rd party rest api tools)we are getting response but when i trigger it from servic...

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Resolved! Search on 'Keywords' field in a database view?

Hi folks,Hoping you could help with a keywords field search question in database view.       I've got database view based on Finance table with text index enabled, In the listview search of the database view (u_finance_external) the Keywords search d...

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georgechen by Kilo Guru
  • 2916 Views
  • 3 replies
  • 3 helpfuls

pdf export not showing table in html field and more

Have a record that has an HTML field where a table was entered using the html table editor along with a URL, numbering  and bold formatting.   After save record, need to export to legible pdf format.   When attempted to export to PDF (portrait) using...

jazzy2001 by Kilo Contributor
  • 3541 Views
  • 4 replies
  • 3 helpfuls

Resolved! Search Caller Field with Integer

Hi All,I have a requirement to search for callers based on a unique number, this is a custom field I've added to the sys_user table as type Integer called u_id.I've configured the attributes on the Caller field on the Incident form to ref_contributio...

chrisp83 by Kilo Expert
  • 2457 Views
  • 3 replies
  • 1 helpfuls

Resolved! how to send the survey notification.

Hi ,we are using resolve notification for a survey also. I put the survey link in resolving notification but not working   how can I put survey link in resolving notification

Bhargava4 by Mega Expert
  • 8617 Views
  • 8 replies
  • 2 helpfuls

Resolved! deleting a record

I have to delete record that is selected in catalog form. so i have written code below in runscript activity in workflow. the record is not deleting from table only few times it is deleting. can anyone help me on this. thanksscriptvar gr = new GlideR...

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Creating a Completely New Button in Service Catalog Task

How do I create a new button similar to what's shown in the attached image?   We had a professional services company come in and do a bunch of custom stuff, and I'm still learning the system.   In addition to the Close Complete and Close Incomplete, ...

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omnikb by Kilo Contributor
  • 1966 Views
  • 2 replies
  • 0 helpfuls

Resolved! Memory Leak In Browsers

We are currently on Helsinki and I've notice that on both Chrome(Version 59.0.3071.115 (Official Build) (64-bit))  and IE11 there seems to be very high memory useage which eventually degrades my PCs performance.  I've noticed this on two separate PC...

Ant1 by Giga Guru
  • 2280 Views
  • 5 replies
  • 4 helpfuls

ACL for alm_hardware table issue

Hi all,I need to provide the write access for certain users with a role of rest_service on alm_hardware table.I have created the below ACL to achieve that.But it's not reflected in alm_hardware table, still I can edit the fields. Is anything wrong wi...

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SNOW User8 by Giga Guru
  • 1823 Views
  • 6 replies
  • 0 helpfuls