Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

When impersonating a manager that, I cannot see the 'Your team' item in the portal - Manager Hub

kevinbruneau
Tera Contributor

‎06-03-2025 06:00 AM - edited ‎06-03-2025 06:00 AM

Hi there!

 

When one of our tester impersonates a user who's a manager, they cannot see the 'Your team' menu item in the portal. When not impersonating that user, they can see it and that user can also see it on their end.

 

Would anyone know why?

 

Thanks!

 

Kev

 

 

0 Helpfuls
  • 219 Views
0 REPLIES 0