when state is close complete then it should make the field readonly after saving the form on sc_task

[snow34]

when state is close complete then it should make the field readonly after saving the form on sc_task

[Gunjan Kiratkar · Accepted solution]

Use Below onLoad Client Script:-    It will work after saving the record

function onLoad() {
 //Type appropriate comment here, and begin script below
 if (g_form.getValue('state') == '3') {
 var fields = g_form.getEditableFields();
 for (var x = 0; x < fields.length; x++) {
 // by default the mandatory fields can not be set as readonly
 // Make the field non-mandatory before making it readonly
 g_form.setMandatory(fields[x], false);
 g_form.setReadOnly(fields[x], true);
 }
 }
}

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Gunjan Kiratkar

Consultant - ServiceNow, Cloudaction

Rising Star 2022

[snow34]

I tried but this also didn't worked 

[Gunjan Kiratkar]

Share the screenshot of where you have written down this script.

I have tested in my PDI it is working. Make sure to write this script in a global scope application.

Regards,

Gunjan

[Michael de Boer]

Check the UI Policy "Make fields read-only on close" on the incident table.
That does the same thing you want, but for incidents.

Regards,

Michael

[Voona Rohila]

Hi,

If you need it after save and state value changes then

Write Onload client script and get the state value,based on state value make the field read-only.

sample: //modify accordinglly

if(g_form.getValue('state') == 'closed_complete')

{

//make fields read-only

}