Hi experts I have a onSubmit client script that is failing ..... my task is to verify the email format being inputted. So for some weird reason, the code works for evaluating 1 email, and it also works in Xplore. However, when the user inputs mor...
I need some assistance if someone would not mind. I'm going to describe what I have with a flow I have a flow that is a trigger that looks at the service request form (particular to our instance) to see if the State = "Waiting - Client" and the assi...
Hello, I am trying to use PDFGenerationAPI to create a PDF of a record(similar to export PDF functionality), and attach it to the same record. Based on the documentation the API only seems to have the option to create a PDF with HTML, not a url. Can ...
Hey Everyone, I have an inbound email action that will update a case/onboarding case in the CSM when the state of those cases ARE NOT in cancelled or closed. If the cases/onboarding cases are in a state of closed/cancelled; then, it will create a ...
Hi All, I have ABC- group , having 10 members , i need to exclude two members to not receive mail remaining 8 user get notification when new incident created. How do we achieve Email is not triggered to two users using script? Thanks in advance
Hi,I need to construct a navigation URL, which will act as a callback URL to servicenow from a 3rd party system. The URL will open an existing record in one of the tables and set a value in a specific field..I've the following URL where I open an exi...
I have a UI action on the Incident table that runs a client script which does the following four things: 1. Copies the (unpublished) additional comments, 2. Sends those comments to a Teams Chat via Deeplink URL, 3. sets the incident state to "On Hold...
Hello - I have a string field that I am using for a rate percentage and I am using a Client Script to ensure that the field value has a decimal with 2 numbers to the right of the decimal. I have done something similar on a catalog variable string f...
Hi All, Trying to figure out how to make a REST call. In postman, when I do the following call, I get the expected response. When I run this is ServiceNow, I am getting a 400 error. I am leaning toward the issue being the string next to scope bein...
Hello together, I am just trying out the possibilities with IntegrationHub ETL, because we want to fill the CMDB for our customer from different sources. And this relative new functionality seems nice. As I understand, the source for an ETL Transform...
Problem I want to add multiple .orWhere calls to a GlideQuery, one for each entry in an array, but this returns no results and no error. I might have just made a scripting error, so if anyone knows how to correct it that would be great to know. Or if...
Hello All I need your precious help again I've created a field on the task table called "Reaction Time". I need this field to be a calculation between the ticket creation and the first status change. I already created a field that does the calculati...
Hi All, I have a custom table (u_ot_services_and_solutions) which has a field (Site)which references the location table and also a dot.walked field (u_site.site_type) which is also on location table. the "station type" get prepopulated when station i...
Why sys_id field is not visble in list level and form level as per normal process
Hi, I have a question regarding the simple list widget. We are using simple list widget for displaying catalog items. Some of the catalog items in the widget have Available for conditions (To display only certain group). So how to implement that co...
