Where are Choice List configurations saved?

Michael_Nau
Giga Contributor

‎11-28-2018 07:18 AM

Hi guys,

If we look at the choices for a field, e.g. incident.state, we can see that there is no choice with a value of "4" available on the incident table. However, the parent table task has one ("Closed Incomplete"):

find_real_file.png

 

 

Still, a state of "Closed Incomplete" is not available on incident, because it has been removed via "Configure Choices":

find_real_file.png

 

Question:

Where is this choice configuration saved - which table do I have to look at to see that a choice is not available on an extended table?

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Michael_Nau
Giga Contributor
In response to Alikutty A

‎11-28-2018 08:33 AM

Hi,

I get how the choice table and inheritance works. When I use "configure choices" on the incident form and remove a choice that was defined on task, an record is created on sys_choice with "table=incident" and "inactive=true".

However - this is not true for the OOTB state of the instance:

  1. Take a freshly installed developer instance
  2. Go to sys_choice and filter: "table=task OR table=incident", "element=state", "value=4"
  3. You will see that there is NO RECORD for the incident table...
  4. ...but still, the choice from task is not available
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