Where can I find more information about On Premises Servicenow
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‎04-06-2017 04:34 PM
Where can I find more information (like database setup, web server, security etc..) about On Premises Servicenow instance
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Upgrades and Patches
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‎04-06-2017 07:18 PM
On-premise service now? That's a news for me. Does it really exist?
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‎04-28-2017 05:29 AM
Yes, On Premise hosting does exist. It is few and far between, but there are a few companies out there that have everything on site. I have worked at two on prem places, and am currently at one now where I oversee and maintain the architecture of the entire setup.
On prem hosting is not for the faint of heart, but with that in mind I will try to answer any specific questions anyone has about it (I will not address the "Why" part however, that is a political decision that I was not a part of)
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‎05-01-2017 02:01 PM
Hello Brent,
Thanks for the reply. I just have couple of questions.
- Does ServiceNow keep up on premises versions with Cloud ones and Does it offer all capabilities as Servicenow on cloud?
- Can we deploy an application built in the on-premise version (3rd party application) to the cloud version of servicenow (migration)? Is this possible? if yes, how hard is this process?
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‎05-01-2017 05:22 PM
1. Service Now does not keep you up to date with your on prem instance. You can hve your systems check the history server and get upgraded automatically (when you want them to), or you can do the job manually. The last place I worked had a Gen 1 machine 2 years ago that was on prem.
2. I don't see why not, but that is dependent on the application being contained in an update set. In general, you really do not mess with the database directly in an on prem installation, so update sets are passed around (either automatically, of via XML downloads and uploads). Let me rephrase that, we don't mess with the *data*, we do, unfortunately, have to mess with the *database* all the time. If you can export an update set to XML, then you can upload it to any instance, on prem or in the cloud. If the application is not in an self contained update set, there are ways to get it into one.
