Where can I modify the session timeout message?

Mark_Bailey
Mega Guru

 

 

I have been asked to brand this with our company name. Where is the message delivered from? 

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1 ACCEPTED SOLUTION

GaberaFigueiro
ServiceNow Employee
ServiceNow Employee

Hi Mark,

Try this:

1- Navigate to System UI > Messages
2- Click New
3- Enter the values
- Key : Your session has expired. Please login to pickup where you left off.
- Language: English
- Message: <your version of the text that you would like to show>
4- Click Submit.

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10 REPLIES 10

macroft
Tera Contributor

Mark,

 

Are you referring to the message you received when your session expired? or are you referring to the "Login" and "Password" titles?

 

Thanks,

 

Maria Croft

Mark_Bailey
Mega Guru

Hi Maria,

 I need to modify the message part that says “Please login to pick up where you left off.”

vinothkumar
Tera Guru

Navigate to system UI > Messages and search for Key contains session and you will be able to find out the message

 

 

Vinothkumar,

 

You are correct, when going to the System UI > Messages you can find the the message to change the verbiage.

 

Thanks,

 

Maria Croft