Where can I modify the session timeout message?

Mark_Bailey
Mega Guru

 

 

I have been asked to brand this with our company name. Where is the message delivered from? 

find_real_file.png

1 ACCEPTED SOLUTION

GaberaFigueiro
ServiceNow Employee
ServiceNow Employee

Hi Mark,

Try this:

1- Navigate to System UI > Messages
2- Click New
3- Enter the values
- Key : Your session has expired. Please login to pickup where you left off.
- Language: English
- Message: <your version of the text that you would like to show>
4- Click Submit.

View solution in original post

10 REPLIES 10

Mark_Bailey
Mega Guru

Thank you both. 

I looked at messages, I have ten seen below, but none contain the message shown above.find_real_file.png 

 

GaberaFigueiro
ServiceNow Employee
ServiceNow Employee

Hi Mark,

Try this:

1- Navigate to System UI > Messages
2- Click New
3- Enter the values
- Key : Your session has expired. Please login to pickup where you left off.
- Language: English
- Message: <your version of the text that you would like to show>
4- Click Submit.

Mark_Bailey
Mega Guru

Well turns out to be a bug on the release I am on. Adding it in on the UI will not work. Importing the record in will work. 

Mark,

Just out of curiosity, what version are you on?

Thanks,

 

Maria Croft

Hi Maria, 

 

I am on Jakarta Patch 8a. 

Adding in the record on the UI does not work. Importing in the record and then modifying does.