Where can I modify the session timeout message?

Mark_Bailey
Mega Guru

 

 

I have been asked to brand this with our company name. Where is the message delivered from? 

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1 ACCEPTED SOLUTION

GaberaFigueiro
ServiceNow Employee
ServiceNow Employee

Hi Mark,

Try this:

1- Navigate to System UI > Messages
2- Click New
3- Enter the values
- Key : Your session has expired. Please login to pickup where you left off.
- Language: English
- Message: <your version of the text that you would like to show>
4- Click Submit.

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10 REPLIES 10

Hi Maria,

Kingston Patch 5 worked fine for me.

Therefore, I created the customized message on KP5, exported, then imported the XML file into the instance that I was having issues with.