where I can insert a pdf and it will create a record in a target table for me

kiran kumar m1
Tera Contributor

In servicenow is there any way other than document intelligence where I can insert a pdf and it will create a record in a target table for me (or) suppose if I attach a pdf file for a incident record it should populate the data in the pdf into my fields.

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kiran kumar m1 

 

This is possible with Document intelligence, you need to do mapping and all. BUt why you are  brining incident via pdf?

https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/administer/document-intelligence/conc...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi,Atul,

while using document intelligence , I have a reference filed in which I want to map the data but document intelligence does not supports reference and I am not even able to auto populate the extracted data into my reference field. I want a solution for this . 

 

is it possible to auto populate data into reference field using document intelligence

Hi @kiran kumar m1 

 

I am not expert here but workaround can be

 

Instead of puting data in target table, create a staging table and from there go to target table. As again only workaround may be good may not be.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I have worked on the document intelligence its populating text fields but not string fields thats the only issue. Do you any other method where i can attach a file and the attachment data gets copied in my form