Where is the users activity filter stored?

[jkc]

A user can define what is being displayed in the Activities (filtered) list in i.e. incidents.

I would like to know where this preference is stored and if possible how to edit this for all users without roles

Any suggestions?

[Slava Savitsky · Accepted solution]

Appearance of the activity log for a given user is determined by the values of the following user preferences:

TABLENAME.activity

TABLENAME.activity.log.display

TABLENAME.activity.filter

TABLENAME.activity.filter.on

You can easily figure out how their values are built by playing with the activity stream and observing changes to your own user preferences in "sys_user_preference" table.

For more information on how to manage user preferences refer to the following Wiki article:

User Preferences - ServiceNow Wiki

[jkc]

Thanks Slave,

That was exactly what I was looking for.

[jkc]

@Slava: Sorry for the misspelling of your name earlier!

I am able to script the preferences and I can see from the filter that they are working (in the example below I am trying to display only "Description" activities). My issue is that the actual filtering doesn't care what the settings are. All activities are still shown. I have tried both a scheduled job and a display business rule.

Any suggestions on this??

[Slava Savitsky]

Hi Jan,

No worries. Can I have a look at your script? By the way, what exactly are you trying to accomplish and what is the business case behind it? Thanks.