Where this "Request Approval" button is defined in Service Operations Workspace

[ramesh_r]

I want to know where this "Request Approval" button coming in the Service Operations Workspace. I want to do some checking in the button. i tried to find but I am not able to get it and it's not coming from this change table also.

[Stefan Reichelt · Accepted solution]

Hi there,

I think what you're searching for is under "Action Bar Declarative Actions" (sys_declarative_action_assignment). That's the place where these buttons are configured.

Br

[ramesh_r]

I found two button there and i changed the name of them but its not reflecting in the agent workspace.

[Stefan Reichelt]

I think I missed something: Under "UX Form Actions", you will find the UI configuration of that declarative action. That may help better.

[Iraj Shaikh]

Hi @ramesh_r 

It's present on UI Action (sys_ui_action)

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