Which access/role we need to connect Service Now API?

[Balakrishnan N]

Hi Team,

what kind of access/role we need to connect ServiceNow api. for example, to use the below url which kind of access/role we need to get.

GET https://instance.service-now.com/api/now/v1/table/incident

PUT https://instance.service-now.com/api/now/v1/table/incident/{sys_id}?

Here I need to have an access/role for both the operation ie., GET and PUT.

Regards,

Bala N

[The SN Nerd]

It is referring to the access required to use the Rest API Explorer in ServiceNow, not the minimum role to make a REST call.

[Balakrishnan N]

@Paul Morris Can you help to what I've to do to get out of this issue.

Regards,

Bala N 

[Balakrishnan N]

Team,

My problem is the credential which I'm using for GUI Service Now I can logged in successfully whereas the same credential is not helping me to get the data using Rest Api.

Regards,

Bala N

If any one knows the solution please help me to resolve this issue.

Regards,

Bala N

[Harsh Vardhan]

refer the below Hi Article. 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0565021

[Harsh Vardhan]

any update on this thread?

if my answer helped you, kindly mark it as correct and close this thread.