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‎06-14-2024 02:54 AM
Hello Community,
I want to know the best practices to assign the admin role to the particular user.
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‎06-14-2024 02:56 AM
hi,
Any roles should be provided via group in ServiceNow, that is the recommendation.
Group has the role, and then any member of that group inherits the role.
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‎06-14-2024 02:56 AM
Hi @AnkitT
Create Group and add user and assign role to group.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-14-2024 03:01 AM
Hello @AnkitT ,
You should not assign the admin role to particular user for the platform, you can use delegated admin role if you are working in scoped application if still you need to provide an admin role to user, you can time related user roles.
Note: ServiceNow does not recommends assigning a role to particular user, you can create a group and assign the admin role to that group and add the user into that group.
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‎06-14-2024 02:56 AM
hi,
Any roles should be provided via group in ServiceNow, that is the recommendation.
Group has the role, and then any member of that group inherits the role.
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‎06-14-2024 02:56 AM
Hi @AnkitT
Create Group and add user and assign role to group.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-14-2024 03:01 AM
Hello @AnkitT ,
You should not assign the admin role to particular user for the platform, you can use delegated admin role if you are working in scoped application if still you need to provide an admin role to user, you can time related user roles.
Note: ServiceNow does not recommends assigning a role to particular user, you can create a group and assign the admin role to that group and add the user into that group.

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‎06-14-2024 03:03 AM
@AnkitT Roles should ideally be assigned via groups and shouldn't be assigned directly to the user.