Which approach is good to assign the admin role to the user?

AnkitT · ‎06-14-2024

Hello Community,

I want to know the best practices to assign the admin role to the particular user.

Anurag Tripathi · ‎06-14-2024

hi,

Any roles should be provided via group in ServiceNow, that is the recommendation.

Group has the role, and then any member of that group inherits the role.

-Anurag

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Dr Atul G- LNG · ‎06-14-2024

Hi @AnkitT

Create Group and add user and assign role to group.

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Abhishek_Thakur · ‎06-14-2024

Hello @AnkitT ,

You should not assign the admin role to particular user for the platform, you can use delegated admin role if you are working in scoped application if still you need to provide an admin role to user, you can time related user roles.

Note: ServiceNow does not recommends assigning a role to particular user, you can create a group and assign the admin role to that group and add the user into that group.

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Jitendra Diwak1 · ‎06-14-2024

Hi @AnkitT,

Best practice is that user should not be assigned to direct role. A group should be created and provide the admin role to this group and add user to group. Suppose you have 50 developer who needs admin access to develop the any application then it will be lot of effort to give them direct admin role. Simply way add them in group which is having admin role.

Please accept my resolution it works for you and thumps up.

Thanks

Jitendra

Please accept my solution if it works for and thumps up.