Which executes first ,UI policy action or UI policy script?

[Rohith16]

When runnning ui policies ,which executes first ,whether UI policy action or UI policy script?

[randomsavant47]

Did you haven anything in UI Policy actions?

[Raymond Tapper]

Yes. Here is what I just now tested with:

[Raymond Tapper]

@BiancaKerchhoff 

I tested this on the incident form in a Vancouver PDI by modifying the "Fields set to mandatory for all states" UI policy.

I changed the When to Apply condition to when the state was "In Progress"

I enabled Run scripts and added the following code in the Execute if true section:

function onCondition() {
    for (i = 0; i <= 1000; i++) {
        g_form.addErrorMessage('Count ' + i);
    }
    g_form.clearMessages();
    g_form.addErrorMessage('Execute if true');
}

When the form loads, the caller and short descriptions fields are not mandatory. When I select "In Progress" for the state, after about 5 seconds the caller and short description fields become mandatory.

The following code produces a similar result:

function onCondition() {
    for (i = 0; i <= 500000; i++) {
		g_form.clearMessages();
    }
    g_form.addErrorMessage('Execute if true');
}​

This tells me that the script runs before the actions.

[BiancaKerchhoff]

Hi @Raymond Tapper  

Thanks but my response was based on what is in ServiceNow ebook. Guess ServiceNow will need to update their ebook 🙂

[Raymond Tapper]

I completely agree. If it should match the book, then they should fix whatever is wrong.