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Using fix script same table we need to copy from one field to other field

mani55
Tera Contributor

Using fix script same table we need to copy from one field to other field i tried with below code but it's not working let me know my mistake 

var ga=new GlideRecord('sn_compliance_policy_exception');
ga.addEncodedQuery('policy=87420b0bc3ef71103cbbfb1f0501317b^cmdb_ciISEMPTY');
ga.query();
while(ga.next()){
	ga.cmdb_ci=ga.user_input;
	//current.name = current.u_imei_string;
	ga.update();
}
4 REPLIES 4

Sarthak Kashyap
Mega Sage

Hi @mani55 ,

 

Maybe try with below code

var ga = new GlideRecord('sn_compliance_policy_exception');
ga.addEncodedQuery('policy=87420b0bc3ef71103cbbfb1f0501317b^cmdb_ciISEMPTY');
ga.query();

while (ga.next()) {
    ga.setValue('cmdb_ci', ga.getValue('user_input'));
    ga.update();
}

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

soumyadeep10
Giga Guru

Hi @mani55 ,

Firstly let me know whether you want the field value of cmdb_ci to go to user_input or you want the other way round. 
If you want the cmdb_ci value to flow to user_input , replace your 5th line with the below line:

ga.user_input = ga.cmdb_ci.getDisplayValue();

I've already tried this in my instance, and it works.

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Renat Akhmedov
Kilo Sage

Hi @mani55, if the above script from @Sarthak Kashyap will not work (but I hope it will work) - try this one, 

var ci = new GlideRecord('cmdb_ci');
ci.addQuery('name', gr.getValue('user_input')); 
ci.query();
if (ci.next()) {
    gr.setValue('cmdb_ci', ci.getUniqueValue());
    gr.update();
}


I hope it helps, and if it was helpful, please vote with thumbs-up, thanks. 

Best regards,
Renat Akhmedov

Ankur Bawiskar
Tera Patron
Tera Patron

@mani55 

it will only work if both the field type is same

user_input and cmdb_ci both refer to same table?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader