Which is faster, 'reset and wipe an instance' or release then re-acquire an instance?

dsumner · ‎07-20-2015

for the developers instances. is it faster to 'reset and wipe an instance' or to release an instance and then get another one? i ask this because while acquiring sometimes happen immediately , reset and wipe can take hours.

Uncle Rob · ‎07-20-2015

I was mucking about with an app/update set load order problem a few weeks back. I think I did 5 rebuilds in a single day, so I wouldn't be surprised if its a little over an hour. I *THINK* I remember the instance being up and available before the developer.servicenow.com homepage caught up though.

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dsumner · ‎07-20-2015

good point.. I just have to wait a while.

bernyalvarado · ‎07-20-2015

Reset and wipe may be a good option if your browser history / bookmarks already knows the ID of your Dev Instance.

It takes a little bit of time to Reset and wipe, but it's not that long. Time enough to take a good coffee!

Thanks,

Berny

dsumner · ‎07-20-2015

Thank you everyone for your responses. This thread has been open for nearly 30 minutes and in the time of this discussion it is still being reset . I guess I'd like to find out what the average time to reset is . and if they plan to automate it if it is not already. For now , Ill just wait ....

Uncle Rob · ‎07-20-2015

I was mucking about with an app/update set load order problem a few weeks back. I think I did 5 rebuilds in a single day, so I wouldn't be surprised if its a little over an hour. I *THINK* I remember the instance being up and available before the developer.servicenow.com homepage caught up though.

dsumner · ‎07-20-2015

maybe they are just having an issue today. We requested a reset of an instance between 7-8 cst this morning and it is still in reset status. Thanks for your reply.