Which Role gives users the UI Action bar for Related Lists?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2023 07:29 AM
Hi, I need to provide a user with the ability to close Tasks within the REQ. Just to be clear on what exact element i'm talking about I have circled it in the following screengrab from my end. What role provides this actions menu in the related list view?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2023 07:32 AM
catalog tasks are usually closed via UI action on sc_task form and not from related list.
Did you check that user has write access to table level? Did you debug security rules?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader