Which role is required for access to SPM Module
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08-22-2024 10:01 AM
Hi Community,
Which role is required for access to SPM Module
Regards,
Srinivasu

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08-22-2024 10:03 AM
To access the Strategic Portfolio Management (SPM) module in ServiceNow, you typically need one of the following roles:
-
it_project_manager: This role allows users to manage projects within the SPM module, including creating and updating projects, tasks, and reports.
-
it_program_manager: This role is for managing programs and ensuring that projects within a program are aligned and delivering as expected.
-
it_demand_manager: Users with this role can manage demand processes, including creating and tracking demands.
-
ppm_admin: This role provides administrative access to the SPM module, allowing users to configure settings, create custom reports, and manage data within the module.
-
portfolio_manager: This role is focused on managing portfolios, overseeing multiple projects and programs, and ensuring alignment with organizational goals.
-
project_user: Basic access for users who need to interact with the SPM module, such as updating tasks or viewing project details.

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08-22-2024 10:03 AM
Hey,
The answers right here:
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08-22-2024 10:36 PM
Hi @Srinivasu2,
Check out this docs for roles, roles action and contains roles for SPM:
If you found my response useful, please mark it as Solution and Helpful. This will help me and the community.
Thanks and Regards,
Ehab
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08-22-2024 10:52 PM
Here all the role Details :-
Project Portfolio Suite Roles
Portfolio Manager [it_portfolio_manager]
- Description: Has access to all portfolios with permissions equivalent to a project user and demand user. Also includes the budget owner role from Financial Management.
- Contains Roles:
it_demand_user
it_project_manager
it_project_user
portfolio_manager
it_demand_manager
it_project_portfolio_user
PPS Admin [it_pps_admin]
- Description: Can view and modify preferences, configurations, and settings for projects, demands, programs, portfolios, resources, time cards, agile development, and timeline visualization.
- Contains Roles:
it_program_manager
it_portfolio_manager
it_project_manager
it_demand_manager
pps_admin
timeline_admin
rate_model_admin
Demand Management Roles
Demand Manager [it_demand_manager]
- Description: Can access all modules within the Demand Management application.
- Contains Roles:
it_project_user
resource_user
timeline_user
demand_manager
it_demand_user
rate_model_user
Demand User [it_demand_user]
- Description: Can access the Demand and Stakeholders modules of the Demand Management application.
- Contains Roles:
demand_user
pps_resource
Project Management Roles
Portfolio User [it_project_portfolio_user]
- Description: Can view IT Portfolio Project records.
- Contains Roles:
project_portfolio_user
Project User [it_project_user]
- Description: Can view Project form fields and modify additional fields on the Project Task form, such as Time constraint and State.
- Contains Roles:
it_project_portfolio_user
project_user
Project Manager [it_project_manager]
- Description: Has configuration access rights to all Project Management application features and functionality.
- Contains Roles:
resource_user
it_demand_manager
it_project_user
project_manager
timeline_user
rate_model_user
Program Management Roles
Program Manager [it_program_manager]
- Description: Has access to all programs.
- Contains Roles:
resource_user
it_project_user
program_manager
it_demand_user
Resource Management Roles
Resource Manager [resource_manager]
- Description: Can review resource plans, confirm and allocate resources to tasks, manage skills, and update group settings.
- Contains Roles:
resource_user
timecard_approver
skill_admin
rate_model_user
Resource User [resource_user]
- Description: Can create resource plans and request resources but cannot modify confirmed or allocated plans.
PPS Resource [pps_resource]
- Description: Only users with this role are considered for resource planning and appear in resource plans.
Innovation Management Roles
Idea Admin [idea_admin]
- Description: Creates and manages idea modules, defines categories, and maps categories to modules. Can also create tasks from ideas.
- Contains Roles:
idea_manager
Idea Manager [idea_manager]
- Description: Manages ideas and can create tasks such as projects or demands from ideas.
Idea Manager Professional [idea_manager_professional]
- Description: Manages ideas and can create tasks such as stories, epics, features, projects, or demands from ideas.
Time Card Management Roles
Time Card Admin [timecard_admin]
- Description: Has write access to all time cards.
- Contains Roles:
timecard_user
timecard_approver
Time Card Approver [timecard_approver]
- Description: Approves or rejects time cards for time card users.
- Contains Roles:
timecard_user
Time Card User [timecard_user]
- Description: Creates time cards for self.
Rate Model Roles
Rate Model Admin [it_rate_model_admin]
- Description: Manages rate models and rate lines with full privileges, including configuration, export/import, and administration.
- Contains Roles:
rate_model_user
import_set_loader
import_transformer
import_admin
Rate Model User [rate_model_user]
- Description: Can view rate models and rate lines.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/