Which role is required for access to SPM Module

Srinivasu2
Tera Contributor

Hi Community,

 

Which role is required for access to SPM Module

 

 

Regards,

Srinivasu

 

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

@Srinivasu2 

 

To access the Strategic Portfolio Management (SPM) module in ServiceNow, you typically need one of the following roles:

  1. it_project_manager: This role allows users to manage projects within the SPM module, including creating and updating projects, tasks, and reports.

  2. it_program_manager: This role is for managing programs and ensuring that projects within a program are aligned and delivering as expected.

  3. it_demand_manager: Users with this role can manage demand processes, including creating and tracking demands.

  4. ppm_admin: This role provides administrative access to the SPM module, allowing users to configure settings, create custom reports, and manage data within the module.

  5. portfolio_manager: This role is focused on managing portfolios, overseeing multiple projects and programs, and ensuring alignment with organizational goals.

  6. project_user: Basic access for users who need to interact with the SPM module, such as updating tasks or viewing project details.

Ehab Pilloor
Mega Sage

Hi @Srinivasu2,

Check out this docs for roles, roles action and contains roles for SPM:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-portfolio-managem...

 

If you found my response useful, please mark it as Solution and Helpful. This will help me and the community.

 

Thanks and Regards,

Ehab

 

 

 

Ravi Gaurav
Giga Sage
Giga Sage

Here all the role Details :-

 

Project Portfolio Suite Roles

Portfolio Manager [it_portfolio_manager]

  • Description: Has access to all portfolios with permissions equivalent to a project user and demand user. Also includes the budget owner role from Financial Management.
  • Contains Roles:
    • it_demand_user
    • it_project_manager
    • it_project_user
    • portfolio_manager
    • it_demand_manager
    • it_project_portfolio_user

PPS Admin [it_pps_admin]

  • Description: Can view and modify preferences, configurations, and settings for projects, demands, programs, portfolios, resources, time cards, agile development, and timeline visualization.
  • Contains Roles:
    • it_program_manager
    • it_portfolio_manager
    • it_project_manager
    • it_demand_manager
    • pps_admin
    • timeline_admin
    • rate_model_admin

Demand Management Roles

Demand Manager [it_demand_manager]

  • Description: Can access all modules within the Demand Management application.
  • Contains Roles:
    • it_project_user
    • resource_user
    • timeline_user
    • demand_manager
    • it_demand_user
    • rate_model_user

Demand User [it_demand_user]

  • Description: Can access the Demand and Stakeholders modules of the Demand Management application.
  • Contains Roles:
    • demand_user
    • pps_resource

Project Management Roles

Portfolio User [it_project_portfolio_user]

  • Description: Can view IT Portfolio Project records.
  • Contains Roles:
    • project_portfolio_user

Project User [it_project_user]

  • Description: Can view Project form fields and modify additional fields on the Project Task form, such as Time constraint and State.
  • Contains Roles:
    • it_project_portfolio_user
    • project_user

Project Manager [it_project_manager]

  • Description: Has configuration access rights to all Project Management application features and functionality.
  • Contains Roles:
    • resource_user
    • it_demand_manager
    • it_project_user
    • project_manager
    • timeline_user
    • rate_model_user

Program Management Roles

Program Manager [it_program_manager]

  • Description: Has access to all programs.
  • Contains Roles:
    • resource_user
    • it_project_user
    • program_manager
    • it_demand_user

Resource Management Roles

Resource Manager [resource_manager]

  • Description: Can review resource plans, confirm and allocate resources to tasks, manage skills, and update group settings.
  • Contains Roles:
    • resource_user
    • timecard_approver
    • skill_admin
    • rate_model_user

Resource User [resource_user]

  • Description: Can create resource plans and request resources but cannot modify confirmed or allocated plans.

PPS Resource [pps_resource]

  • Description: Only users with this role are considered for resource planning and appear in resource plans.

Innovation Management Roles

Idea Admin [idea_admin]

  • Description: Creates and manages idea modules, defines categories, and maps categories to modules. Can also create tasks from ideas.
  • Contains Roles:
    • idea_manager

Idea Manager [idea_manager]

  • Description: Manages ideas and can create tasks such as projects or demands from ideas.

Idea Manager Professional [idea_manager_professional]

  • Description: Manages ideas and can create tasks such as stories, epics, features, projects, or demands from ideas.

Time Card Management Roles

Time Card Admin [timecard_admin]

  • Description: Has write access to all time cards.
  • Contains Roles:
    • timecard_user
    • timecard_approver

Time Card Approver [timecard_approver]

  • Description: Approves or rejects time cards for time card users.
  • Contains Roles:
    • timecard_user

Time Card User [timecard_user]

  • Description: Creates time cards for self.

Rate Model Roles

Rate Model Admin [it_rate_model_admin]

  • Description: Manages rate models and rate lines with full privileges, including configuration, export/import, and administration.
  • Contains Roles:
    • rate_model_user
    • import_set_loader
    • import_transformer
    • import_admin

Rate Model User [rate_model_user]

  • Description: Can view rate models and rate lines.
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Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/