Which users will see the MFA-related info message?

[SeijiNscr]

Hi,

Is the message in the attached screenshot visible to all users?

Or only to admins or users with specific roles?

[Kieran Anson]

The sys_ux_banner_announcement you've screenshotted is only available for users with the admin role

[GlideFather]

Hi @SeijiNscr,

yes, all the users who haven't acknowledged.

It's this Business rule Show MFA InfoMsg If Not Acknowledged:
https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_script.do%3Fsys_id%3D44b91cc877011210e5415bef5b5a9920

Thanks for accepting this as solution for answering your question :))