Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Which users will see the MFA-related info message?

Go to solution
SeijiNscr
Tera Expert

‎10-19-2025 07:30 PM

Hi,

Is the message in the attached screenshot visible to all users?

Or only to admins or users with specific roles?

Preview file
61 KB
0 Helpfuls
  • 1,461 Views
2 ACCEPTED SOLUTIONS

Go to solution
Kieran Anson
Kilo Patron

‎10-20-2025 01:51 AM

The sys_ux_banner_announcement you've screenshotted is only available for users with the admin role

View solution in original post

Go to solution
GlideFather
Tera Patron
In response to GlideFather

‎10-21-2025 12:32 AM

@SeijiNscr, Kieran is right, it's for the admins only:

 

GlideFather_0-1761031896370.png

https://yourinstance.service-now.com/nav_to.do?uri=sys_ux_banner_announcement.do?sys_id=055a83bf77b01210e5415bef5b5a99d6

_____
Answers generated by GlideFather. Check for accuracy.

View solution in original post

5 REPLIES 5

Go to solution
SeijiNscr
Tera Expert
In response to GlideFather

‎10-21-2025 12:53 AM

Thanks for the detailed explanation!

If I ever want to hide that banner, I’ll just set the property you mentioned in the BR to true.

0 Helpfuls