Which users will see the MFA-related info message?

SeijiNscr · ‎10-19-2025

Hi,

Is the message in the attached screenshot visible to all users?

Or only to admins or users with specific roles?

Kieran Anson · ‎10-20-2025

The sys_ux_banner_announcement you've screenshotted is only available for users with the admin role

glideFather · ‎10-21-2025

@SeijiNscr, Kieran is right, it's for the admins only:

https://yourinstance.service-now.com/nav_to.do?uri=sys_ux_banner_announcement.do?sys_id=055a83bf77b01210e5415bef5b5a99d6

✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

SeijiNscr · ‎10-21-2025

Thanks for the detailed explanation!

If I ever want to hide that banner, I’ll just set the property you mentioned in the BR to true.