while updating work notes in incident of source instance servicenow additional comments are updated

Nagarjuna_Saidu
Tera Contributor

while updating work notes in incident of source instance service now additional comments are updated in incident of target instance using remote spoke in flow designer. how to solve this?

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What exactly do you want to have solved? You are not asking anything.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Nagarjuna_Saidu
Tera Contributor

if the additional comments are updated in the source instance incident, the previously updated work notes are also posted again along with the additional comments in the target instance incident.