Why am I missing the uninstall option for a custom application?
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‎06-23-2022 10:53 AM
I need to uninstall my Globally scoped application from a sub-production instance so that I may reinstall from a code repository.
I have deleted/moved all application files out of the app. I also deleted all of the sys_metadata records for the app.
EDIT:
There is a condition on the Uninstall UI Action that I believe I am failing. However, the script include referenced appears to be hidden.
new GlideAppLoader().canUninstall(current.scope.toString(),current.sys_code.toString())
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‎06-23-2022 10:56 AM
Hi,
Just to double-check, have you follow this guidance?
See "Note" as well.
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‎06-23-2022 11:02 AM
My custom application is not listed there. I have only ever found it in My Company Applications.
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‎06-24-2022 02:24 AM
Hi,
unfortunately I cannot tell you why you are not able to uninstall your app. Some deeper investigations would be required and I have no insights into your instance. The only solution which comes into my mind is cloning your PROD over your sub-PROD instance.
Maik
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‎02-10-2023 06:23 AM
Hi Brad,
have you found a solution to your problem?