Why Aren't Scheduled Jobs Included in Update Sets?
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04-23-2019 06:34 PM
I have a scoped app with a script include that needs to run once a day at 7 a.m.
To do this, I created a simple scheduled job that calls two functions of that script include.
ServiceNow doesn't include this scheduled job in the scoped app's update sets. There isn't a Force to Update Set UI action I can use to put it in an update set manually either.
Does anyone understand the rationale for why ServiceNow doesn't allow scheduled jobs in update sets? Because I can't do that I have to tell clients to create the same scheduled job three times: once in dev, test and prod. I'd prefer to avoid that.
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08-16-2022 07:57 AM
I cannot find this UI action in my PDI, which is running Rome. Do you know if it is OOB functionality of ServiceNow or a customization?
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08-16-2022 08:17 AM
Hi,
The above would come from a custom update set that was most likely downloaded from Share.
So it's not out of box...
Please mark reply as Helpful, if applicable. Thanks!