Why Aren't Scheduled Jobs Included in Update Sets?

[Rogers Cadenhe1]

I have a scoped app with a script include that needs to run once a day at 7 a.m.

To do this, I created a simple scheduled job that calls two functions of that script include.

ServiceNow doesn't include this scheduled job in the scoped app's update sets. There isn't a Force to Update Set UI action I can use to put it in an update set manually either.

Does anyone understand the rationale for why ServiceNow doesn't allow scheduled jobs in update sets? Because I can't do that I have to tell clients to create the same scheduled job three times: once in dev, test and prod. I'd prefer to avoid that.

[Rogers Cadenhe1]

I cannot find this UI action in my PDI, which is running Rome. Do you know if it is OOB functionality of ServiceNow or a customization?

[Allen Andreas]

Hi,

The above would come from a custom update set that was most likely downloaded from Share.

So it's not out of box...

Please mark reply as Helpful, if applicable. Thanks!