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why below email script is not working in our side

mani55
Tera Contributor

5 hours ago

why below email script is not working in our side please let me know mistake

mani55_0-1764850046798.png

mani55_1-1764850117264.png

 

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Ankur Bawiskar
Tera Patron
Tera Patron

4 hours ago

@mani55 

don't give space in email script name

give underscore instead of space and then call the correct one

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Brad Bowman
Kilo Patron
Kilo Patron

4 hours ago

Does the notification otherwise appear correct, only it is missing every, or only one/some of the CC addresses?  Does anything appear in the system logs when this is notification is triggered?  Are all of the email addresses and names exactly correct?  Have you tried with only one cc address?  I really hope this doesn't matter, but I've seen stranger unexplainable things - try enclosing each cc in double quotes instead of single.

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