We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Why can't an Epic or split be converted from a story that has the Original Task field filled?

PaolaWendoF
Tera Contributor

The related links for Convert to Epic and split story do not appear if the story has the original task field filled.

1 REPLY 1

Mark Manders
Giga Patron

Check the conditions on the UI action. If you need them when the task field is filled, you should adjust the conditions.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark