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Why does calendar link shows holdiay.ics?

KindonC
Tera Expert

‎01-06-2025 11:14 AM

I am having an issue trying to fix the hyperlink title in ServiceNow from saved outlook calendar events from holiday.ics. Is there a way to change the title to something else? Maybe Town Hall Meetings?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-06-2025 11:17 AM

Hi @KindonC 

This is the expected behavior in Outlook. Any meeting invite in Outlook is saved as an .ics file.

 

AGLearnNGrow_0-1736191046640.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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KindonC
Tera Expert
In response to Dr Atul G- LNG

‎01-06-2025 11:22 AM

I understand that, but I want to see if the event name "Holiday".ics can get changed to something else like "Global".ics

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to KindonC

‎01-06-2025 11:25 AM

I think this is related to Outlook functionality again. This article may help you understand it better.

 

https://www.webdavsystem.com/server/creating_caldav_carddav/calendar_ics_file_structure/

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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