How to add Variable Editor to a custom table extends from task

Alon Grod
Tera Expert

‎01-06-2025 09:07 AM

Hi,
I created a table called u_tickets which extends from task table.
I create a catalog item in sc_cat_item table which creates a record in sc_req_item table and creates a record in u_tickets table.

How can I add a Variable Editor to u_tickets table that will shows all variables from sc_req_item table from the corresponding RITM.

Please dont refer me to any articles, i went through all of them and they talk about record producers but im not using record producer im using catalog item.

 

 

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jcmings
Mega Sage

‎01-06-2025 11:21 AM

I am assuming when you say Variable Editor you are referring to what's in the screenshot below:

jc21_3-1736190730201.png

 

I'm not actually sure if it's possible to display the variables from a separate record on another record. Everything I have seen, regardless of record producer or catalog item, displays the variables for the record created in the service catalog (e.g. RITM). I don't think there's a way to go out a further layer.

 

Can I ask why you are using a custom table? What is the business case behind it? Why not use REQ and RITM?

 
 

 

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