Why does my service portal menu not display correctly?

Community Alums
Not applicable

‎03-08-2023 10:08 AM

After upgrading to Tokyo, the menu items in my header are not displaying like they should. Not sure how to correct it. We did clone the out of the box header.

 

Screen Shot 2023-03-08 at 11.23.04 AM.png

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SatyakiBose
Mega Sage

‎03-08-2023 10:27 PM

Hello @Community Alums 

Please perform the following steps, and let me know how it works:

  1. Navigate to the sp_portal table, and open the portal in question here.
  2. Open the Main Menu reference record
  3. You would find a widget for the header menu. Open this record.
  4. You need to check the CSS for this widget. This alignment of the menu happens when the CSS is not correct.

I have attached the OOB version of the widget.

Perform step 2, and then replace the widget name with Header Menu

Reload the page now, and hopefully the menu items should be aligned.

SatyakiBose_0-1678343160512.png

SatyakiBose_1-1678343198891.png

SatyakiBose_2-1678343234026.png

 

Preview file
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Community Alums
Not applicable
In response to SatyakiBose

‎03-09-2023 08:08 AM

Thank you for your suggestion, I attempted to update the widget and I experienced the same behavior. 

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