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‎11-11-2020 06:43 PM
I am trying to import data from an Excel file using an import set in sn_customerservice_case.
I'm importing text into the subject and description fields in CASE, but the text that is over 100 characters long is only importing 40 characters.
What is the cause of this?
Best regards
senon
Solved! Go to Solution.
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Instance Configuration

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‎11-12-2020 02:53 AM
This property is not present by default you need to add manually.
Also as mentioned in ref thread, take a look in source & target table max length.

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‎11-11-2020 10:15 PM
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‎11-12-2020 02:39 AM

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‎11-12-2020 02:53 AM
This property is not present by default you need to add manually.
Also as mentioned in ref thread, take a look in source & target table max length.

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2 weeks ago
This recently came up again, I had to manual correct it at the dictionary level on the import table. However in my PDI it is not an issue, is this a bug in a lower version?
Yokohama Patch 6 HF 2