Why does SCTASK gets created instead of TASK?

John Vo1 · ‎03-27-2017

Does anyone know why when I submit a REQ and Task gets created it shows sctask instead of task?

The SN Nerd · ‎03-27-2017

The Catalog Task table extends task and is used OOB in conjunction with the Service Catalog.

It has fields pertinent to the Service Catalog that do not exist on the Task table.

You can see the number prefix definition in "System Definition > Numbers" where 'Table' is "sc_task"

ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

John Vo1 · ‎03-28-2017

So both Prod and Test show TASK and Dev instance shows SCTASK.

dvp · ‎03-27-2017

Prior istanbul release

With istanbul it is changed to SCTASK

is Dev recently upgraded to Istanbul?

John Vo1 · ‎03-28-2017

All our instances are currently on Helsinki Patch 8.

The SN Nerd · ‎03-28-2017

These things don't change on there own.

It is either that DEV was upgraded or a developer changed the prefix.

ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

John Vo1 · ‎03-29-2017

Paul,

Where do I go to check to see if a developer did change it or not?

Thanks,

John