why i am not able to see sc_req_item table in flow designer

[svirkar420]

Hi @PriyankaG633473 , Is your issue resolved? Where are you stuck now?

If my answers given earlier were helpful then Please Mark this solution as accepted and helpful as it will be helpful for other users as well.
Best Regards.
Saurabh V.

[anurampalli]

Hi Priyanka

Is your trigger "Service Catalog"?

In order to make a flow for a specific Requested Item, you should first create a catalog Item selecting the appropriate category. Once your catalog item is fully created, you create a flow which you attach to the specific catalog item.

Each time a user "orders" a catalog item, the flow is triggered.

Your steps could be 

request manager approval

create catalog item task (optional wait to close)

send notifications

fulfillment activities etc and then logically end the flow.

Which part are you having trouble with? can you share a picture of your flow?

Warm Regards

Anu

[Ankur Bawiskar]

@PriyankaG633473 

It's OOTB behavior and you cannot create flow with trigger on sc_req_item table

This KB confirms the same

[sc_req_item] Table not available on Trigger of Process Automation Designer 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@PriyankaG633473 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ravi Gaurav]

Hi @PriyankaG633473 

Once you choose trigger as Service Catalog on the right hand side data pill will have requested item already,