Why is my list collector showing the sysid vs the name

Cupcake
Mega Guru

I created a table and manually added the values but when I go to show the list collector in the form it is showing the sysid and not the name.

I am familiar with creating tables, i checked the acl and everything looks good.

Can't figure this out !

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1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Karen,



Can you please navigate to the referenced table and then go to dictionary and make sure display value is set to true for atleast one column.


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7 REPLIES 7

Actually no the other tables were parent tables.


That is why I am so baffled behind the way this reacted.


Hi,

I created a custom table with no Parents , referenced it by a field and then created new records in custom table and made name as a display Value.

That field is still showing SYS Ids.

Hi @Pradeep Sharma 

I've string location field on table and having some records associated with it. But now I want to convert that string location field to List Collector so for that I changed the type string to List. But While creating records when I select more than one location then first location's name is visible and for selected 2nd location sys_id is visible. How to resolve this?

Aishwarya Shelake