GlideAjax returning null

[nishmi]

I'm trying to convert List Collector sys_ids to user names using GlideAjax. and setting returned names in another field. The List Collector returns comma-separated sys_ids, which I pass to a client-callable Script Include. However, the GlideAjax response is always null.

Catalog Client Script

Script Include

I checked log 

 gs.info("Debug ids" + ids); return user sysid

 gs.info("Names" +names.join(',')); return user name, but glideajax response is null.

[Bhavya11]

Hi @nishmi ,

Please change the name of script include in both script include side as well as catalog client script. 
more information refer this thread 

While ServiceNow has one OOTB API's that use the method name getName(). here is document link . 

Root cause may have been an internal naming conflict in that specific context or scope. Since the method worked immediately after renaming.  

[Ankur Bawiskar]

@nishmi 

try creating fresh script include and another function name

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[yashkamde]

Hello @nishmi ,

may be there naming conflict as I have seen multiple questions with same issue..

Refer this for detailed understanding :

getName() 

If my response helped mark as helpful and accept the solution.

[mohammedafi]

Hi @nishmi,

Please see the line 11 in your script include. if u wish to send user name as comma seperated value u need to type gr.name.getDisplayValue(); or put the respective field name you wish to get the display value of

Thanks,
Afif