Why PRIORITY field is not available in Set Value Fields in Action Item : Mobile Agent App?
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‎06-25-2022 05:58 AM
Hi Team,
I am trying to set "Priority" field in set value fields which I want to see on Edit incident screen on Now Mobile Agent app but surprisingly Priority field is not available for Incident table.
Where as I checked on Problem table and for Incident Task this Priority Field is available .
Please see the below screenshot for your reference
Any help will be highly appreciated.
Thanks and Regards,
SM
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‎06-28-2022 05:02 AM
I've tried Abhay's suggestion and thank you! Works a treat and saved me a lot of hassle for 1 field! 😄
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‎08-25-2022 07:19 AM
I have this same issue but it appears the link to the solution from this thread is missing. Can you share if this was resolved and how?
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‎08-30-2022 01:20 AM