Hi All,  Looking for some expertise on an issue.  Context: We've onboarded a team into servicenow - they have their own table but use itil role and have a custom role.  I've been asked to hide the incident table contents from their assignment groups ...

Hi,  I'm trying to update a field in another table using a reference field dot walking based on a condition on the original table.  I have a custom true / false field on our cmdb_ci_computer table In the software installation table i'm looking for a ...

Hi All,  I'm experiencing a very strange issue where we've added a list type field to our change request form to be able to select multiple ci's however on submit it's removing the multiple choices and leaving just one. For Example Before Submit: Aft...

Hi all,  We've been asked to show a field and hide another field if a certain cmdb_ci class has been chosen when raising a change. In this case the class the sys_cmdb_netgear. Normally we'd do a ui action for this but it needs to happen when the conf...

Hi All,  I'm trying to filter a staleness rule to exclude cmdb_ci_server and only show workstations. However, i can only select cmdb_ci_computer table if i want to see workstations. Does anyone know of a way i can filter a staleness rule to only incl...