Why setDisplay() method is not working?

[Ankita28]

The below client script is for service portal in which setDisplay() method is not working.

Could anyone please help?

Thanks,

Ankita

[Willem]

@Ankita let me know if this works for you 🙂

function onLoad(){
    if(g_form.getValue('u_source') == 'others'){
        alert('true');
        g_form.setVisible('u_new_source', true);
    }
    else{
        alert('false');
        g_form.setMandatory('u_new_source', true);
        g_form.setVisible('u_new_source', false);

    }
}

[Ankita28]

Hi Willem,

Still it's not working.

Thanks,

Ankita

[Willem]

You want to show the field only if u_source is others right?

You should use this:

function onLoad(){
    if(g_form.getValue('u_source') == 'others'){
        alert('true');
        g_form.setMandatory('u_new_source', true);
        g_form.setVisible('u_new_source', true);
    }
    else{
        alert('false');
        g_form.setMandatory('u_new_source', false);
        g_form.setVisible('u_new_source', false);

    }
}

You cannot set a mandatory field to not be visible. So you have to make it not mandatory first.

[Dhananjay Pawar]

Hi Ankita,

The script you have added in question is right just few changes required there.

Updated script.

function onLoad(){
if(g_form.getValue('u_source') == 'others'){
alert('true');
g_form.setVisible('u_new_source', true);
}
else{
alert('false');
g_form.setMandatory('u_new_source', false);
g_form.setVisible('u_new_source', false);

}
}

Note - changes are in bold.

Thanks,

Dhananjay.

[Dhananjay Pawar]

Hi,

In addition to above, You can use

g_form.setVisible('u_source',true);

g_form.setVisible('u_source',false);

Thanks,

Dhananjay.