Why sys id of dictionary entry differs in dev & QA environment?
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08-16-2023 04:51 AM
Hi Community,
I'm working on custom apps & we are migrating update sets through repository.
We got the requirement to enable audit history for one of the table so I navigate to Dictionary & opened the record with type as collection and checked the Audit as true.
This is working fine in dev & able to see audit history.
However the issue is that sys id of this record in QA environment is different so the changes captured in update set seems to be not moved to QA.
Can anyone please help how to update the record in QA which is having different sys id with respect to dev environment?
Any responses will be appreciated.
Thanks,
Ankita Kolhe

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08-16-2023 05:11 AM
Hi there,
How was the dictionary entry created, manually? If not having had a system clone since, indeed you will face different sys_ids unfortunately. This can be solved with a system clone.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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