Why the first column in the table list does not contain the link?

[DINESH CHINNAD1]

I dont know what the exact issue here. For some users the link is missing. See attachment for more details

In the above screenshot, the first column contains Number field without link... But i want that Number field should appear with link...

Any helps will be much appreciated...

[Mark Stanger · Accepted solution]

Right-click the list header and select 'Personalize/Configure -> List Control'.   I'd guess that you've got the 'Omit Links' checkbox or 'Link Roles' or 'Omit Links Condition' filled out there.   Here's a wiki article explaining how list controls work.

Configuring Lists - ServiceNow Wiki

[DINESH CHINNAD1]

Thank you so much Mark Stanger for the correct solution.  

[Ximizu]

It sounds like in the earlier version of ServiceNow, Omit links would omit the links of reference fields, and let the first column be a link. In the latest versions (I'm in New York), it does not work this way anymore. Omit links omit all the links including the first column.

I have opened a case in /hi, and it has been confirmed that it is a normal behaviour that Omit links omit all the links...

I have created and Idea record on the Idea Portal, hoping that this business requirement will be taken into account by ServiceNow team. I invite you to vote for this idea to increase the chances to make this feature available out of the box 🙂

Let the first column still be a link when « omit links » is enabled in List control

Ximizu